Privacy Policy

Introduction

Look, we're not gonna beat around the bush here. At Xandrel Quinthar Architecture, we take your privacy seriously - and not just because we have to, but because it's the right thing to do. We're architects, not data miners. When you share your info with us, whether you're inquiring about a project or just browsing what we've built, we want you to know exactly what happens with it.

This policy covers our website and any communications you have with our studio. We've tried to keep the legal jargon to a minimum because nobody really enjoys reading that stuff, right? But if you've got questions after reading through this, just give us a shout.

What Information We Collect

We're pretty straightforward about what we collect. Here's the breakdown:

How We Use Your Information

We're not collecting data just to have it sit in a database somewhere. Here's what we actually do with it:

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  Responding to Your Inquiries:

  Pretty obvious one - if you contact us about a project or ask a question, we'll use your contact info to get back to you. Sometimes that means passing your details to the right team member who can help.

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  Providing Our Services:

  If we're working on a design project together, we'll use your information to deliver what you hired us for - architectural drawings, consultations, project management, all that good stuff.

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  Improving Our Website:

  We look at how people navigate the site to figure out what's working and what's not. Maybe everyone's bouncing off a certain page - that tells us something needs fixing.

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  Legal Compliance:

  Sometimes we're legally required to keep certain records, especially for completed projects. Canadian building regulations and professional standards mean we've gotta maintain documentation for specific periods.

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  Occasional Updates:

  If you've worked with us before, we might reach out once in a while with project updates or info we think you'd find interesting. Don't worry - we're not gonna spam you. You can opt out anytime.

Who We Share Data With

We don't sell your information to anyone - full stop. But there are a few situations where we might need to share it:

Cookies and Tracking

Yeah, we use cookies - not the edible kind, unfortunately. These are small files that help our website remember your preferences and understand how you're using the site.

You can control cookies through your browser settings. Just know that blocking certain cookies might affect how the site works for you.

Data Security

We take reasonable precautions to protect your information from unauthorized access, alteration, or destruction. Our website uses SSL encryption, we maintain secure servers, and we limit access to personal information to only those team members who need it to do their jobs.

That said, no system is 100% secure - anyone who tells you otherwise is lying. We do our best, but we can't guarantee absolute security. If we ever experience a data breach that affects your information, we'll let you know promptly and explain what happened.

Your Privacy Rights

Under Canadian privacy laws (particularly PIPEDA), you've got several rights when it comes to your personal information:

Changes to This Policy

We might update this privacy policy from time to time - laws change, our practices evolve, and we want to keep things current and accurate. When we make significant changes, we'll post the updated policy here and update the "last modified" date at the top.

For major changes that substantially affect how we handle your data, we'll try to notify you directly via email if we have your contact information. But it's also a good idea to check this page occasionally if you're curious about any updates.